Troubleshooting and Maintaining Cisco IP Networks (TSHOOT 300-135) is a qualifying exam for the Cisco CCNP Routing and Switching certification. The TSHOOT 300-135 exam certifies that the successful candidate has the knowledge and skills necessary to: plan and perform regular maintenance on complex enterprise routed and switched networks, use technology-based practices, and a systematic ITIL-compliant approach to perform network troubleshooting.

Module 1: Introduction to Cisco Troubleshooting

1.1 Troubleshooting And Maintenance

1.2 IOS Troubleshooting Commands

1.3 Remote Data Gathering

1.4 Introduction To Graphical Troubleshooting Tools And Review

Module 2: Troubleshooting Switches

2.1 Troubleshoot Catalyst Switches

2.2 Troubleshoot TCAM And Troubleshoot Err disable

Module 3: Troubleshooting VLANS and Trunking

3.1 ARP VLANS Trunking Troubleshooting VLANS And Trunks And Review

3.2 Trouble Ticket #1 VLANS

Module 4: Troubleshooting Spanning Tree Protocol, EtherChannel

4.1 Spanning Tree Protocol

4.2 STP Port Configuration

4.3 Ether Channel

4.4 Trouble Ticket #2 Trunking

Module 5: Troubleshooting Inter­VLAN Routing and Layer 3

EtherChannel

5.1 Troubleshooting Inter­ VLAN Routing

5.2 Troubleshooting Layer 3 Ether Channel

Module 6: Troubleshooting Switch Security Features

6.1 Troubleshoot Switch Security Switch Security And Review

6.2 Trouble Ticket #3 Switch Security­ Part 1

6.3 Trouble Ticket #3 Switch Security ­Part 2

Module 7: Troubleshooting First­Hop Redundancy Protocols

7.1 Hot Standby Routing Protocol Virtual Router Redundancy Protocol Gateway Load Balancing Protocol

7.2 Questions

7.3 Trouble Ticket #4

Module 8: Troubleshooting IPv4 and IPv4 Addressing

8.1 IPv4 Addressing DHCP NAT

8.2 Trouble Ticket #5

8.3 Trouble Ticket #6

Module 9: IPv6 Addressing and Addressing Technologies

9.1 IPv6 Addressing Options

Module 10: Troubleshooting IPv4 and IPv6 ACLs and Prefix Lists

10.1 IPv4 ACLs

10.2 Prefix lists IPv6 ACLs

10.3 Trouble Ticket Access Control List

10.4 Trouble Ticket Access Control List 2 

Module 11: Troubleshooting GRE and Basic Routing Tunnels

11.1 IPv4 Routing

11.2 IPv6 Routing

11.3 GRE Tunnels

Module 12: Troubleshooting RIPv2 and RIPng

12.1 RIPv2

12.2 RIPng

Module 13: Troubleshooting EIGRP

13.1 EIGRP

13.2 EIGRP For IPv6

13.3 Trouble Ticket 1

13.4 Trouble Ticket 2

Module 14: OSPF and OSPFv3

14.1 OSPF

14.2 OSPF v3

14.3 Trouble Ticket 1

14.4 Trouble Ticket 2

14.5 Trouble Ticket 3

Module 15: Troubleshooting Route Maps and Policy Based Routing

15.1 Route Maps

15.2 Policy Based Routing

Module 16: Troubleshooting Redistribution

16.1 Verifying Redistribution Configuration

16.2 Troubleshooting Redistribution With Route Maps

Module 17: Troubleshooting BGP

17.1 BGP overview

17.2 BGP Configure Multiprotocol BGP

17.3 Trouble Ticket 1

Module 18: Troubleshooting Management Protocols and Tools

18.1 NTP

18.2 SNMP

18.3 Cisco IOS IPSLA

18.4 SPAN And RSPAN

Module 19: Troubleshooting Management Access

19.1 Management Access Troubleshooting